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Terms & Conditions
This document is an electronic record generated under the provisions of the Information Technology Act, 2000 and the applicable rules, including any amendments. This document is published in line with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which mandates the publication of the website’s terms of use, privacy policy, and rules for user access and interaction on www.elev8networks.com .
- Introduction
These terms and conditions shall govern your use of our website.
- By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
- If you [register with our website, submit any material to our website or use any of our website services], we will ask you to expressly agree to these terms and conditions.
- By using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 21 years of age.
- Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our privacy policy.
- Acceptable use
You must not:
- use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;
- use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
- use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
- conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;
- access or otherwise interact with our website using any robot, spider or other automated means except for the purpose of Search Engine Indexing;
- use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing);
- You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading;
- You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the site. Prohibited behaviour includes transmitting offensive or unlawful content or disrupting the normal operation of the site.
- Product & Service Information
We aim to provide accurate descriptions and pricing of our products and services on the website. However, we do not guarantee that the information, including availability and pricing, is always accurate, complete, or current. We reserve the right to correct errors and update information without prior notice.
- Third-Party Links
Our website may contain links to third-party websites that are not under our control. We are not responsible for the content, policies, or practices of these external sites. Accessing third-party links is at your own risk.
- Intellectual Property Rights
All content on this site — including text, images, graphics, logos, and software — is owned or licensed by Elevate Networks Pvt Ltd and protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without our prior written consent.
- Limitation of Liability
To the extent permitted by law, Elevate Networks pvt ltd shall not be liable for any indirect, incidental, or consequential damages arising out of or related to your use of the website, including but not limited to damages for loss of profits, data, or other intangible losses.
- Disclaimer of Warranties
This website is provided “as is” and “as available” without any warranties of any kind, either express or implied. We do not guarantee that the site will always be available, secure, or free from errors or viruses.
- Indemnity
You agree to indemnify, defend, and hold harmless Elevate Networks Pvt Ltd and its affiliates, directors, officers, employees, and agents from and against all claims, liabilities, damages, losses, or expenses, including reasonable legal fees, arising out of your use of the website or your violation of these Terms & Conditions.
- Changes to Terms
We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Changes will be effective once posted on this page. We recommend checking this page periodically for updates.
- Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising from or relating to these terms, your use of the website, or our services shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, India.
- Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us at:
- Email: pavan.k@elev8networks.com
- Phone: +91 9972093555
- Address: No.9, 1st Cross, Chandrika Layout, Seegahalli Main Road, KR Puram, Bengaluru – 560049, India
Privacy Policy
Elevate Networks Pvt Ltd is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website www.elev8networks.com or use our services.
1. Information We Collect
We may collect the following information:
- Personal Information: Name, email address, phone number, and other details you provide during checkout, or service requests.
- Payment Information: We collect Payment directly to our Bank account,
- Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on pages.
- Cookies: We use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings.
2. How We Use Your Information
We use the collected information to:
- Process and fulfil orders and deliver services.
- Communicate with you about your orders, inquiries, or other requests.
- Improve our website and services.
- Send promotional emails or newsletters, if you have opted in.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or servicing you.
- Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
5. Data Retention
We retain your personal information only as long as necessary to fulfil the purposes described in this policy or to comply with legal requirements. Afterward, data is securely deleted or anonymized.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
7. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at pavan.k@elev8networks.com. We will respond within 1-2 business days.
8. Your Privacy Matters to Us
In accordance with the Information Technology Act, 2000 and applicable rules, we are committed to addressing any concerns or feedback you may have regarding this Privacy Policy or the handling of your personal information. For any privacy-related questions, concerns, or feedback, please contact us at:
• Email: pavan.k@elev8networks.com
• Phone: +91 9972093555
• Address: No.9, 1st Cross, Chandrika Layout, Seegahalli Main Road, KR Puram, Bengaluru – 560049, India
Refund and Cancellation Policy
Thank you for choosing Elevate Networks Pvt Ltd We strive to provide excellent service and ensure customer satisfaction. Please review our refund and cancellation policy below.
1. Service Cancellation
Clients may cancel scheduled services by providing notice at least 5-6 days in advance of the scheduled service date, via email at pavan@elev8networks.com or phone at +91 9972093555.
- Cancellations made with sufficient notice will receive a full refund.
- Cancellations made less than 1-2 days before the service date may be subject to a cancellation fee of 100%
2. Refund Eligibility.
Refunds are considered under the following circumstances:
- The service was not provided as described.
- The service was not delivered due to unforeseen circumstances on our part.
To request a refund, please contact us at pavan@elev8networks.com within 5-6 days of the service date.
3. Non-Refundable Services
Certain services are non-refundable, including:
- Services that have been fully rendered.
- Payment to Hotels
- Post confirmation from client, if any goodies been procured
4. Processing Refunds
Approved refunds will be processed and issued within 10 business days. Processing times may vary depending on your financial institution
5. Partial Refunds
If a service has been partially rendered or partially completed, partial refunds may be issued at our discretion, based on the proportion of the service completed.
6. Force Majeure
We are not liable for delays or cancellations caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, governmental actions, or other force majeure events.
7. Governing Law
This Refund and Cancellation Policy shall be governed by and construed in accordance with the laws of India, including the Consumer Protection Act, 2019, and other applicable laws. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts located in Bangalore .
8. Contact Us
For questions or concerns regarding this policy, please contact us at:
- Email: pavan.k@elev8networks.com
- Phone: +91 9972093555
- Address: No.9, 1st Cross, Chandrika Layout, Seegahalli Main Road, KR Puram, Bengaluru – 560049, India